FA'Q

Frequently Asked Questions (FAQ)

We have compiled some of the most frequently asked questions to help you with your shopping experience at DecentShoppingHub. If you don’t find your answer here, feel free to contact us!

1. How can I place an order?

You can place an order by browsing our website, selecting the items you want, adding them to your cart, and proceeding to checkout. Follow the instructions to complete your purchase.

2. What payment methods do you accept?

We accept various payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • UPI & Digital Wallets

  • Cash on Delivery (Available for select locations)

3. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the carrier’s website.

4. What is your return and refund policy?

We offer a hassle-free return and refund policy. You can return eligible products within 7 days of delivery. Please check our Return and Refund Policy for more details.

5. How long does shipping take?

Delivery time depends on the shipping method chosen and your location:

  • Standard Shipping: 3-4 business days

  • Express Shipping: 5 business days

  • International Shipping: Varies based on customs and location

6. Can I modify or cancel my order?

Orders can be modified or canceled within 2 hours of placement. Once an order is processed, changes cannot be made. Contact our customer support for assistance.

7. Do you ship internationally?

Yes, we offer international shipping. However, customs duties and taxes may apply based on your country’s regulations.

8. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, contact us within same day of delivery with a photo of the product. We will assist you with a replacement or refund.

9. How do I contact customer support?

You can reach our support team via:

If you have any other questions, feel free to contact us. We are here to help!

Thank you for shopping with DecentShoppingHub!